At RCGroups.info . we are committed to delivering your orders quickly, safely, and reliably. Our shipping policy outlines how we handle order processing, shipping methods, delivery timelines, and tracking.
Order Processing:
All confirmed orders are processed within 1–2 business days. You will receive an order confirmation email immediately upon purchase and a follow-up notification once your order has been shipped. In rare cases where an item is out of stock or requires additional processing time, we will inform you promptly.
Shipping Methods & Carriers:
We partner with trusted logistics providers to ensure your orders arrive securely. Shipping options vary depending on your location and the size of your order. Standard and expedited delivery options are available at checkout.
Estimated Delivery Timelines:
Domestic orders: 3–7 business days (standard), 1–3 business days (express).
International orders: 7–14 business days, depending on destination and customs clearance.
Please note that delivery times are estimates and may vary due to factors outside our control, such as courier delays, weather conditions, or local holidays.
Shipping Costs:
Shipping charges are calculated at checkout based on your location, selected shipping method, and order weight/size. Occasionally, we may offer free shipping promotions.
Order Tracking:
Once your package is shipped, you will receive a tracking number via email. This allows you to monitor the status and estimated delivery date of your order in real time.
International Shipping & Customs:
For international customers, customs duties, import taxes, and additional fees may apply depending on your country’s regulations. These charges are the customer’s responsibility, and RCGroups.info cannot predict or control them.
Damaged or Lost Packages:
If your order arrives damaged or is lost in transit, please contact us within 7 business days. We will investigate the issue with our shipping partner and arrange for a replacement or refund where applicable.
Changes & Updates:
We reserve the right to update this Shipping Policy at any time. For questions, please contact our support team at [info@rcgroups.info].